When will I receive my jewellery?

Please see the Shipping Policy at the footer of the website for estimated delivery times.

How do I return an item?

Please see the Returns and Refunds Policy at the footer of the website for return instructions.

I need my items in a hurry. Are you able to help?

If you require items urgently, please use the Contact Us form before placing your order. We will confirm if expedited shipping is possible.

Who pays for Customs and Import Taxes?

Buyers are responsible for all Customs and Import Taxes. Please check your country's guidelines before placing an order.

I have not received my order, what should I do?

Please refer to the Shipping Policy for estimated delivery times. If your order has not arrived within the specified timeframe, please contact Neha Art Jewellery via the Contact Us form. Kindly note that we are not responsible for delays caused by customs or other unforeseen factors.

Do you supply wholesale?

Yes! If you are interested in placing a wholesale order, please use the Contact Us form, mentioning the products and quantity you need. We will get back to you with further details.